Dear Support Team,

I hope this message finds you well. I recently hosted a webinar using your platform, and I've encountered an issue with the recording that I hope can be addressed. During the webinar, I shared a presentation that was crucial for the attendees. However, upon reviewing the recording, I noticed that portions of my presentation were cut off, impacting the completeness and effectiveness of the recorded content.

Could you please provide guidance on how I can adjust the settings for future webinars to ensure the entire presentation is captured without being cut off? If there are specific settings or steps I should follow to avoid this issue, I would greatly appreciate your detailed instructions.

Additionally, if there is a possibility to edit the current recording to include the missing parts of the presentation or any workaround you could suggest, that would be immensely helpful.

Thank you for your attention to this matter. I look forward to your prompt response and any assistance you can provide to resolve this issue.